1. Our shipping is Free of Cost across all over India.
  2. We manufacture jewellery in house at our state-of-art manufacturing unit with the help of our expert and trained artisans, therefore we require an average of 10-15 days’ time to deliver your order.
  3. Every order we deliver is packed in a tamper proof packaging so it reaches to you in a durable condition.
  4. Your order will be shipped after we receive full payment against order, except in case of COD.
  5. Customer have to enter the correct details of Consignee / Recipient Name (as it is stated in their photo identification that is approved by the Government) with complete Address, nearby landmark, pin code and contact number for hassle free delivery.
  6. We will ship your order from our logistic partner’s very safe, secure and hassle free with complete transit insurance cover.
  7. Once your order is shipped you will receive a tracking no through an email form us, with this you can track your order status at our logistic partner’s website.
  8. Deliveries to suburban areas and interiors of India may take more time.
  9. Orders can be delivered to only Residential or Commercial Location.
  10. If the recipient is unavailable during the time of delivery, the Courier Company will make 1 additional attempt to deliver the product. In case the recipient is still not reachable/ available, the same will be returned to our office from where the product has been dispatched.
  11. As the product reaches the destination, at the time of delivery, the recipient will have to provide any identity proofs issued by Indian Government to collect the product.
  12. For security reasons all orders require a signature upon delivery.
  13. Dwarkas holds the right to change this policy at any time without prior notice, In the event that any changes are made, the revised policy shall be posted on this website.